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Help Center, tutorials, and technical articles to help you explore, order, and manage satellite and aerial imagery with LandEye.

Help CenterBuying Existing Imagery

Buying Existing Imagery

How do I download the imagery I purchased?

After payment, a Download button appears on your order page.

Download links expire after a set period for security and server optimization. You can request a new link if needed.

What if the file is too large?

Use a stable internet connection or a download manager. You may request a compressed version if the provider supports it.

Can I get a refund for existing imagery?

Refunds are granted only if the delivered file is:

  • corrupted,
  • incorrect,
  • or significantly different from metadata.

Preview quality differences are not eligible for refunds.